Icon--AD-black-48x48Icon--address-consumer-data-black-48x48Icon--appointment-black-48x48Icon--back-left-black-48x48Icon--calendar-black-48x48Icon--Checkbox-checkIcon--clock-black-48x48Icon--close-black-48x48Icon--compare-black-48x48Icon--confirmation-black-48x48Icon--dealer-details-black-48x48Icon--delete-black-48x48Icon--delivery-black-48x48Icon--down-black-48x48Icon--download-black-48x48Ic-OverlayAlertIcon--externallink-black-48x48Icon-Filledforward-right_adjustedIcon--grid-view-black-48x48IC-logoutIC-upIcon--info-i-black-48x48Icon--Less-minimize-black-48x48Icon-FilledIcon--List-Check-blackIcon--List-Cross-blackIcon--list-view-mobile-black-48x48Icon--list-view-black-48x48Icon--More-Maximize-black-48x48Icon--my-product-black-48x48Icon--newsletter-black-48x48Icon--payment-black-48x48Icon--print-black-48x48Icon--promotion-black-48x48Icon--registration-black-48x48Icon--Reset-black-48x48share-circle1Icon--share-black-48x48Icon--shopping-cart-black-48x48Icon--start-play-black-48x48Ic-OverlayAlertIcon--summary-black-48x48tumblrIcon-FilledvineIc-OverlayAlertwhishlist
Bosch Automotive Aftermarket in UK

Bosch Car Service

Leading your workshop to success.

Bosch Car Service (BCS) is a global network of premium independent workshops, working in partnership with the recognised and trusted Bosch brand.

More than

16 000

Bosch Car Service workshops in 150 countries

The Bosch Car Service Concept

The Bosch Car Service Concept

Our workshops offer servicing, repairs and diagnostics for all vehicle makes as a credible alternative to main dealers. We focus on the highest level of customer service, working to a Trading Standards Institute approved Consumer Code of Practice. We provide our workshops with a comprehensive business package, supported by network national marketing, membership initiatives and technical support.

What we offer you

Maintaining outstanding quality standards across the BCS network is of utmost importance. The BCS Consumer Code of Practice is a set of mandatory guidelines to the consumer to reassure them of the quality of workmanship and high levels of customer service and trustworthiness that they can expect from the network.

BOSCH_Icon-collection_agile

Business Support

BCS offers you comprehensive support in all key areas of your business, including business processes and development, our quality programme and networking opportunities.

Info

Training

BCS offers you and your team extensive training opportunities, with a range of topics and programmes: e.g. the Bosch Diagnostic Technician Programme, ‘How to’ courses and seminars, the Bosch Service Training Centre.

BOSCH_Icon-collection_ideas

Marketing Support

To ensure maximum exposure for its members, BCS provides a wealth of marketing support material which can be used within the workshop environment and to promote the business to potential new customers.

Brain

Technical expertise

As a member of the BCS network, you are provided with access to a wide range of technical support and expertise: e.g. the Bosch Technical Hotline.

Requirements for becoming a BCS

Representing the BCS brand in the marketplace is a major responsibility, and we want to be sure that together we get it right. To enable us to drive the network forward positively, we ask that workshops adhere to a set of criteria.

Bosch Car Service workshop outside view

Buildings

Professional in appearance with designated working areas, clean and well organised.

Reception

Clean, tidy & customer-friendly waiting area with seating. Refreshments available, current reading material and dedicated customer WC.

External

Adequate, well maintained customer parking available. Possibility to have vehicles secured overnight.

Branding and Identity

BCS signage - partnering with independent workshop identity. Bosch POS material and product display. BCS stationery, workshop documentation, branded website. BCS clothing – front of house and workshop.

Equipment

Has tooling and equipment to support above work profile, with provision for air conditioning, tyres and wheel alignment. Has access to technical information to support all makes servicing and repairs, e.g. ESI[tronic].

Repairs

Provides all-round bumper-to-bumper servicing, general mechanical / electrical repairs and MOTs. Minimum 3 ramps and 3 full time technicians. Provides diagnostics: general fault-finding and diagnosis for auto electrical and electronic systems.

History

As time goes by: 90 years of Bosch Service workshops

First Bosch Service workshop, Hamburg, 1921

1921 - 1960

The first Bosch Service opened its doors in Hamburg, Germany

1921 - 1960

In 1921, the first Bosch Service opened its doors in Hamburg, Germany and the chain reaction of new workshops begun. (see above)

In 1955, the first customer service training center opens in Stuttgart, Germany (left image).

By 1960 Bosch Car Service workshops were operational in over 13 different countries and were generating a reputation for quality world-wide.

First customer training center opens in Stuttgart, 1955
Bosch Service advertisement 1960

1960 - 1990

Special training schools were established for automotive products.

1960-1990

By 1965 special training schools were established for automotive products.

By 1978 the Jetronic concept was introduced and Bosch were ever-promoting their standings in innovation in the automotive industry.

By 1989 the Bosch System Technician training concept was launched to ensure all BCS technicians were taught the most up-to-date practices and ensured the quality of their efforts was to the highest standard possible.

Typical installation shop at Bosch Service Germany
90 years Bosch Car Service

1990 - 2011

90 years Bosch Car Service

1990 - 2011

By 1991 the UK network comprised of 341 agents and by 1994 the Bosch ESI- CD ROM based information system was launched and the adoption of the ‘First for Service’ logo.

By 1995 the UK network featured 394 agents and by this point Bosch was represented by over 10,000 agents in 125 countries.

By the year 2000 Bosch applied for patents for 2,400 inventions. Most of these were in the area of automotive technology, making Bosch the most innovative company in this area.

90 years BCS
More than 16,000 Bosch Car Service workshops in 150 countries

2011 - today

More than 16,000 Bosch Car Service workshops in 150 countries

2011 - today

Today, over 83,000 associates in the roughly 17,000 Bosch Car Service workshops in 150 countries service and repair more than 210,000 vehicles each day.

BCS workshop

Downloads

Bosch Car Service brochure

BCS at a glance

Brochure with all relevant information

Contact us

contact
Bosch Car Service Team UK
E-mail