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Bosch Automotive Aftermarket in Tanzania

Technical Services

Expand your workshop expertise and efficiency

Bosch offers Technical Services for a workshop’s everyday work and beyond – such as the hotline support by our experts up to maintenance of workshop equipment. Increase productivity with our range of Technical Services.

Service Training

Technical Support

Spend more time resolving issues, than identifying them. With a subscription of the Bosch hotline “Technical Support” you can empower your workshop technicians with expertise. Benefit from our comprehensive industry knowledge in vehicle repair and Bosch test equipment support.

Equipment Services

Equipment Services

From installation through to maintenances, calibrations and an extended warranty, Bosch supports you on-site at your workshop. Enjoy the high standard of Bosch Equipment Services, making sure that your equipment complies with regulations and is up to date.

Workshop Solutions

Workshop Solutions

Bosch consults workshops with special trainings and specialist expertise when preparing for new challenges in the ever-changing mobility industry. This includes for example Equipment Service Management and Fleet Management. Keep your workshop at the forefront of vehicle technology and customer satisfaction.

How to connect with us

Explore our tools for online diagnosis to simplify and accelerate the troubleshooting in your workshop.

Remote Diagnosis

Remote Diagnosis

Let our experts find the solution

Remote Diagnosis

With Bosch Remote Diagnosis a Technical Support expert can remotely access your diagnostic computer or tester via the internet and support you to identify and rectify the issue. This can be helpful in the event you require help during a service procedure. Our experts will explain step-by-step the process to be followed. Remote Diagnosis is an effective service tool for resolving issues quickly while training you for similar cases in the future.

Benefits

  • Stay profitable by solving daily workshops challenges quickly
  • Extra clarity through ability to witness diagnostic procedures first-hand
  • Even tricky tasks cropping up for the first time can be dealt with promptly, helping to establish knowledge for future cases

Remote Diagnosis
Visual Connect

Visual Connect

Interactive troubleshooting app for workshops

Visual Connect

Challenging support cases can now be resolved even more effectively and quicker, with the innovative Bosch Visual Connect app.

Following a simple ink sent via text message from a technical support expert, two-way video communication can be established. Additional options such as marking, drawing and commenting on the display are also available. Furthermore, Visual Connect is able to display the laptop screen of the Bosch technical support expert to share schematics, installation position, components information and more in live mode. This enables Bosch Technical Support to quickly diagnose the issue and provide you the necessary information to quickly resolve the issue.

Benefits

  • Stay profitable by solving daily workshops repair challenges quickly
  • Convenient and flexible communication with Bosch Technical Support experts for your busy workshop environment
  • Innovative communication and troubleshooting, ability to highlight components and sharing of technical information and diagrams
  • Completely free to download on Apple or Android smartphones, usable for Bosch technical support subscribers

Visual Connect app
Technical Request

Technical Request

Supporting all workshops with a direct request for support for vehicle repair inside the ESI[tronic] 2.0 Online software.

Technical Request

If you’re facing issues when diagnosing or repairing a vehicle, you can raise a Support Ticket by simply completing a form inside ESI[tronic] 2.0 with a short description of the issue. All additional information like your workshop details, vehicle type, vehicle identification number, system type, stored errors and log files are automatically transferred into the request form. Raising a Support Ticket gives you more autonomy and makes resolving issues more flexible.

Benefit

  • Simple and autonomous ticket creation while staying within the diagnostic software
  • Quick and easy vehicle and errors information transfer to vehicle repair experts
  • Prompt response to technical queries at a time that suits you

Technical Request